Your Guide to the Student Portal

Logging in and understanding what you can see before you're enrolled

Your student portal is a page on the MTTI website — there's nothing separate to install. You'll log in with the email and password set up when you registered or were admitted, either through the Online Admission form or by an administrator.

Free preview vs. enrolled access

Some lessons are marked as free preview and are open to any logged-in learner, even before enrollment — a way to see what a course is actually like. Everything else opens up once your enrollment is Active. If a course you expect to see is missing, or a lesson says you're not enrolled, that's the first thing to check with the office.

What greets you when you log in

The dashboard is your home screen. At a glance it shows:

• A progress ring for your main course — the percentage of topics you've actually completed, not just opened
• How many of your total lessons, videos, practicals and quizzes are done
• Recent notices from the institute, with a link to see all of them
• A Quick Access row — shortcuts straight to Calendar, Lessons, Scheme of Work, and your Transcripts

If you're enrolled in more than one course, the other courses each get a small progress bar of their own underneath the main ring.

The sidebar tabs, and what lives in each one

The sidebar is always visible on the left (or behind a menu button on a phone). Here's what each tab is actually for:

Every topic follows the same five-step pattern

Course content is organized into topics, and every topic — no matter the course — walks through the same five steps in the same order:

1. Overview
   A short summary of what the topic covers and what you'll be able to do by the end of it.
2. Video
   A short video walking through the topic, where one is available.
3. Lesson
   The written theory — the core explanation you'll be tested on.
4. Practical
   Realistic, scenario-based tasks that put the theory to use, with feedback after each answer.
5. Quiz
   A scored quiz on the topic. This is the step that actually counts toward your graded progress.

The player screen shows an outline of your current unit down the side, with a status dot next to each step:

Use the ← Previous and Next → buttons at the bottom of the lesson screen to move through a unit in order.

Two different reasons content can be unavailable, and what each one means

If it's a scheduling lock, it will simply say when the content unlocks, and there's nothing to do but wait. If it's a "complete the previous step" lock, go back and finish that step's quiz — the moment it's recorded, the next step opens.

How scoring and passing actually work

• Each question gives immediate feedback — a short explanation of why the answer was right or wrong, right after you choose.
• 50% is the pass mark for a quiz, used consistently across every course and every graded result on the portal.
• Opening a quiz doesn't count as completing it — you have to actually submit an attempt.
• You can retake most quizzes; your best attempt is the one that counts toward your results.

Three different views of the same underlying progress

The dashboard progress ring

A running percentage of every topic you've completed in your main course — the most immediate view of where you stand.

Quiz Scores So Far

On the 🏆 My Results page, any unit you've started but not yet finished shows up here — every quiz in that unit listed individually, with your best score and a pass/fail status, plus which ones you haven't attempted yet.

A finished unit's official grade

Once every quiz in a unit is passed, that unit graduates to the main results table above — with a final Marks, Grade (Distinction, Credit, Pass, or Refer), and Status. This is the number that feeds into your transcript and, eventually, your certificate.

One official transcript per completed unit

MTTI issues a transcript for each unit, not one combined document for a whole course — the same way each unit is separately certifiable. As soon as a unit is fully graded, you can view and print its own official transcript: institute letterhead, your details, the unit's grade, and a signed, stamped seal.

1. Finish every quiz in a unit
   Check "Quiz Scores So Far" on My Results to see exactly what's left.
2. Find it on My Results or Transcripts
   A "📄 Transcript" link appears next to the unit the moment it's graded.
3. View, print, or save it
   It opens as its own page, ready to print — use your browser's Print to save it as a PDF if you need a digital copy.

Certificates

A full course certificate is issued once every unit in the course is passed and your fees are fully cleared. Certificates are issued by the institute, not generated automatically — once you're eligible, contact the MTTI office to have yours prepared. If one has already been issued to you, a 🎓 Download Certificate button appears on My Results.

Why your balance matters beyond just enrollment

The 💳 Payments tab shows your running balance and payment history. Keep an eye on it — an outstanding balance is one of the two conditions for certificate eligibility, alongside passing every unit, so clearing it promptly matters even after you've finished the coursework.

Common situations and what to do about them

"Access Denied" on a lesson

This means you're not currently enrolled in that particular course. Use the 📚 Go to My Courses button on that screen to see what you are enrolled in, and contact the office if you believe it's a mistake.

My Results shows nothing yet

That's expected until you've passed every quiz in at least one unit — check "Quiz Scores So Far" on the same page to see your progress toward that first graded unit.

Still stuck?

Reach the MTTI office directly:

• ☎ Phone: 0712 464 936
• 📍 Sagaas Center, Fourth Floor, Eldoret, Kenya
• ✉ P.O. Box 33247-30100, Eldoret

The whole guide, compressed