Privacy Policy

Last updated: 8 November 2026

Masomotele is a free learning platform run by Masomotele Technical Training Institute (M.T.T.I) Eldoret, Sagaas Centre, 4th Floor, Eldoret, Kenya. This policy explains what information we collect on the Masomotele website and app, why we collect it, and how we protect it. We follow the Kenya Data Protection Act, 2019.

1. Information we collect

From learners

• Name, phone number, and class or grade.
• A PIN chosen by the learner to sign in.
• Learning activity: lessons, videos and notes opened, quiz answers and progress, and when this happened.

From parents and guardians

• Name, phone number and a PIN, used for the Parent Portal.
• The parent code used to link to a child's account.
• An email address, only if you choose to receive the weekly summary.

Automatically

• Basic device and usage information (such as browser type and pages visited) through Google Analytics and Microsoft Clarity, which help us see how the site is used and fix problems.

2. How we use it

• To create and protect your account and let you sign in.
• To suggest lessons that fit each learner's progress (adaptive learning).
• To show linked parents and guardians their child's learning activity.
• To send the optional weekly email summary to parents who ask for it.
• To improve our lessons and fix errors on the site.

3. Who can see your information

• Parents and guardians can see the activity of a child only after linking with that child's parent code.
• M.T.T.I staff who run Masomotele, only as needed to operate and support the platform.
• Service providers that host the site or provide analytics, only to deliver their service to us.

We do not sell your information, and we do not show advertising based on it.

4. Children

Many Masomotele learners are under 18. We collect only what is needed to provide lessons and track progress. We encourage parents and guardians to link to their child's account through the Parent Portal, and they can ask us to review or delete their child's information at any time.

5. Keeping information safe and how long we keep it

We use reasonable technical and organisational measures to protect your information. Keep your PIN private and do not share it. We keep account information while the account is in use, and delete it when you ask us to or when it is no longer needed.

6. Your rights

Under the Kenya Data Protection Act, 2019 you can ask to see the information we hold about you, correct it, or have it deleted, and you can object to how it is used. You may also complain to the Office of the Data Protection Commissioner (ODPC).

7. Contact us

To ask a question or make a request about your information, contact M.T.T.I Eldoret:

• Phone / WhatsApp: 0712 464 936
• Visit: Sagaas Centre, 4th Floor, Eldoret

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

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