Privacy Policy

• Admission & enrollment details — name, ID/birth certificate number, phone number, email, physical address, next of kin, academic history (e.g. KCPE/KCSE results), and course of interest, submitted through our admission forms or in person.
• Student portal data — login credentials, enrollment records, lesson progress, quiz/exam results, transcripts, and certificates for enrolled students.
• Payment information — course fee payments are processed by our payment partners (PesaPal and NCBA M-Pesa Paybill). We receive confirmation of payment (amount, reference, status); we do not collect or store your card number, M-Pesa PIN, or banking credentials.
• Communications — messages you send us via WhatsApp, phone, email, or our contact/inquiry forms.
• Automatically collected data — pages visited, device/browser type, and general location, collected via cookies and similar technologies described below.

• Process admissions, enrollments, and course fee payments
• Deliver course content, track academic progress, and issue transcripts and certificates
• Respond to inquiries and provide customer support
• Send admission, payment, class, and exam-related notifications
• Measure and improve our website and marketing (analytics, ad performance)
• Meet regulatory and record-keeping obligations (e.g. TVETA/NITA reporting)

Our website uses cookies and similar technologies from the following third-party services to understand site usage and measure advertising performance:

• Google Analytics — website traffic and usage statistics
• Google Ads (including remarketing) — to measure ad conversions and show relevant ads to past visitors on other sites
• Meta (Facebook) Pixel — to measure ad performance on Facebook/Instagram and show relevant ads
• Microsoft Clarity — to understand how visitors use our pages (e.g. anonymized session behavior) so we can improve them

You can control or disable cookies through your browser settings, and opt out of personalized advertising via Google Ads Settings or Meta Ad Preferences.

We share information with trusted third parties only as needed to operate our services: payment processors (PesaPal, NCBA), analytics and advertising platforms (Google, Meta, Microsoft Clarity), and communication tools (WhatsApp Business). We do not sell your personal information to third parties.

We take reasonable technical and administrative measures to protect your information from unauthorized access, alteration, or disclosure. Enrollment and academic records are retained for as long as required for certification, verification, and regulatory purposes; you may request deletion of other personal data as described below, subject to any legal retention requirements.

You may request to access, correct, or delete the personal information we hold about you, or ask questions about how it's used, by contacting us using the details below. We will respond within a reasonable time.

Our courses are generally offered to KCPE/KCSE graduates and adult learners. Where a prospective student is a minor, admission information is submitted with parent/guardian involvement. We do not knowingly collect personal information from children outside of the admission process described above.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Masomotele Technical Training Institute
Sagaas Centre, 4th Floor, Eldoret, Kenya
Phone / WhatsApp: +254 712 464 936
Email: info@masomoteletraining.co.ke